Case Condition: Good overall but will have some marks and/or scratches from previous usage. What's in the Box?MacDesk specialises in high-end customised macs for the film and music industry. Please do contact us whatever your requirements for Apple products. All our Apple products are sourced from our suppliers around the world so you can be confident that when you buy from us you are getting a quality Apple product. All items being offered for sale are stocked and ready to dispatch directly from our warehouse. We stock both new and used genuine Apple products, at a great price. We have great pride in meeting our customer's needs and you are more then welcome to check out our Ebay Feedback.How do I pay? Please follow the instructions below. When you click the Pay Now button at the top of a listing you will immediately proceed to our checkout and payment process. Please note that the Pay Now button is only available after winning an auction or completing a Buy It Now purchase.If you do not choose to "Checkout now", you will be notified via e-mail that you are the winning bidder. Our system will automatically send you an email immediately when an auction closes. Our message will contain a link to Paypal's secure checkout system, where you will be able to quickly and conveniently pay for your purchase.You may also continue purchasing additional items from our eBay shop. You have 24 hours from the end of the first purchase to add additional items to your order. All your purchases will be consolidated into one checkout!We accept the following forms of payment. How do I view my order? Once you have placed an order before 12pm and the destination is within the UK your item will be with you the very next day unless otherwise stated. Macsyss will endeavour to ensure that you will never have to wait too long for your items to arrive and most of our customers have stated that they are really pleased with our fast delivery service.Customers will be able to track their item/s where Tracking is available.You can also always contact our customer service team if you have any questions on: +44 (0)20 8997 1615.What about warranty? There is a 3-month Warranty on all Apple products being offered on our website. Items that fail outside this period will not be covered. Question:I'm in London; can I collect from the office? YES! Our office is address is Reapp Ltd 555 white Hart Lane London N17 7RPPlease contact us before visiting, as an appointment will need to be made in advance.VAT DETAILSWe are fully registered for VAT in the UK; VAT registration GB118616024. However note that the specific VAT scheme we use (scheme 718 margins scheme) means that although VAT is included in the price, there is no VAT to reclaim for business buyers. Invoices can of course be used for expenses in the normal way.The Information We Collect:This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Phone number The Information We DONT Collect: We don't save any of your Credit/Debit Card payment information as all our transactions are processed using PayPal.Our Commitment To Data SecurityTo prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.United Kingdom Orders within the United Kingdom will be shipped via one of the following carriers unless otherwise stated:Royal MailFirst Class, First Class Recorded, Special Next DayUPSItems sent via UPS will have 2 delivery attempts within 3 working days. If these 2 attempts are unsuccessful items are returned to our warehouse and a redelivery/restocking fee will be charged.IMPORTANT: If a UK shipment requires a signature; it is important that someone is available to sign for receipt of goods during business hours (9am- 6pm)Any goods returned to us due to the courier not being able to receive a signature will be re-charged a postage fee!Europe and Worldwide shipping All shipments are dispatched from the UK using one of the below methods.Royal Mail International Delivery Standard UPS DHL FedexInternational Customers All international customers should provide a valid contact telephone, mobile or cell phone number. Full address, postcode/zip code should be provided to avoid delays in processing orders. Should the customer provide an incomplete address, which results in the product being returned, the customer shall be responsible for the shipping cost to re send the item. Please Note: Shipping charges for countries outside the European Union may vary, it is advisable to contact us first for shipping quote before placing an order with us. This will avoid any delays to your order and unexpected additional costs.We will endeavour to represent the item as accurately as possible.Please make sure that you have read the listing thoroughly as we cannot be held responsible for providing items not listed in the sale, such as, accessories, software or documentation. Returning a fully functioning product: You have the right to cancel a product for a full refund within 14 calendar days from the day after you receive the goods. This is in line with the DSR - distant Selling Regulation. All items must be returned in a resalable condition in its original packaging with all accessories included where applicable. The buyer must pay postage costs for the returning of the item.Please follow the returns procedure as outlined below. Dead on arrival (DOA) and incorrect products must be reported within 7 days from date receipt.Returns ProcedureReturning a faulty or incorrectly described goods: Faulty items or items that do not meet with customer's expectations may be returned within 14 calendar days. If an item develops a fault within the warranty period, please email customerservice@reapp.co.uk to outline the nature of the problem and request a Return Material Authorisation (RMA) form. This form must be fully completed and returned with the faulty product. If an item is received without an RMA form we cannot process the return. Failure to do so will result in delay in processing your refund or the product being returned to you.In all cases we reserve the right to inspect the product and verify the fault and, if no fault is found, the product will be returned to you at your own cost. No refund will be processed until we have received the returned goods and an appraisal made as to the nature of the problem. To qualify for a refund or Product replacementThe item must be "in as new or original" condition; and complete with any accessories and free gifts offered with it, the original box and packaging and warranty. Security All our items are issued with a warranty sticker. Cancellations: Macsyss does not sell products on a trial basis. Customers are strongly advised to check suitability and specifications of products before ordering.You may return your purchase at any time within 14 calendar days from the date you receive the goods by: E-mailing us via your Ebay account stating your name, a description of the goods or services concerned and the order number.Should you cancel your order after the goods have been dispatched, you will be responsible for returning the goods to Macsyss at your own risk and cost, therefore, we strongly recommend you use an insured delivery method. Macsyss is not responsible for any returned product that is not received.All returns are subject to the following conditions, except where the goods are faulty or incorrectly described on the website.Your product must be complete and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging). It must not have been used or installed. It should be returned with the original box, packing and accessories you received with it.We will not refund any items that have been specially ordered to your individual specification.You cannot cancel your purchase when: Until such time as you return the goods to us you must take reasonable care of the item(s) and not use them. This does not affect your statutory rights. If you require assistance or have any comments, suggestions regarding the site and our services, please email; sales@macsyss.com We aim to respond to your email within 1 working dayOffice hours: Monday to Friday, 9am to 5.30pm. Customer Service If you would like to speak to our customer service department, please call +44 020 8997 1615